Terms of Service
Last updated: March 2026
1. Scope
These Terms of Service apply to all agreements between S&C Holding GmbH (hereinafter “HireSift”) and companies (hereinafter “Customers”) using the HireSift service at www.hiresift.ai. Consumer contracts are excluded — HireSift is aimed exclusively at businesses.
2. Service Description
HireSift is an AI-powered platform for analyzing and evaluating job applications. The platform:
- analyzes CVs based on customer-defined requirements
- generates matching scores and explanations
- supports recruiters in shortlisting — but does not make hiring decisions
- does not replace human judgment by the customer
3. Customer Obligations
The customer is obligated to:
- only upload applicant data with a lawful basis (consent or employment application)
- inform applicants about AI-powered pre-screening (EU AI Act, Art. 50 — transparency obligation)
- not use HireSift for discriminatory selection processes
- keep access credentials secure
4. Availability
HireSift is provided with a target availability of 99%. Maintenance work will be announced where possible. There is no entitlement to uninterrupted availability.
5. AI Notice / EU AI Act
HireSift is classified as a high-risk AI system (Annex III, Employment) under the EU AI Act (Regulation 2024/1689). HireSift ensures:
- Human in the Loop: All screening results are recommendations. The hiring decision lies exclusively with the customer.
- Transparency: Every assessment comes with a comprehensible explanation.
- No automated rejections: HireSift does not send automatic rejection notices to applicants.
As the operator of the AI system under the EU AI Act, the customer is responsible for informing applicants about the use of AI.
6. Data Protection / Data Processing
A Data Processing Agreement (DPA) pursuant to Art. 28 GDPR is concluded for the processing of applicant data. It is available at hello@hiresift.ai and forms part of the contract from the Enterprise plan onwards.
7. Liability
HireSift is not liable for:
- incorrect decisions made based on AI evaluations
- damages caused by faulty or incomplete input data
- losses due to force majeure or third-party provider outages
Liability is limited to the annual value of the respective subscription, except in cases of intent or gross negligence.
8. Term and Termination
- Monthly subscriptions: cancellation at any time effective at the end of the month
- Annual subscriptions: cancellation with 30 days notice effective at year-end
- After termination: data deletion within 30 days
9. Applicable Law and Jurisdiction
Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
Jurisdiction for disputes with businesses: Vienna.